User Training
01We provide on-site, hands-on training to staff who will use the equipment on a daily basis, such as in meeting rooms, classrooms, or control rooms.
Post-Installation Training Service
We provide on-site, hands-on training to ensure your team can use the system correctly and efficiently.
Scope
What Does This Service Cover?
When a new AV system is put into operation, the most common problem is that users are unable to make full use of the system, even though there are no technical shortcomings. For a video conference room or smart classroom to function properly, both the hardware and the users must be set up correctly.
Our training service was designed not as the final step in the setup process, but as the first step toward the system delivering real value.
Management / IT Team Training
02We provide in-depth technical training to the in-house IT team on topics such as content management software, user authorization, and basic troubleshooting.
Training Documentation
03We are preparing short, easy-to-understand user guides that you can refer to later.
Post-Commissioning Follow-Up
04A few weeks after installation, we check how the system performs in real-world use and provide additional guidance if necessary.
Distinction Between Administrators and Users
05We provide training at different levels for staff who will use the system on a daily basis and for administrators who will handle authorization and configuration.
Handover Document
06We provide a document containing the post-installation device list, connection diagram, user information, and basic troubleshooting steps.
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FAQ
Frequently Asked Questions
Clear and concise answers to the key questions asked about Post-Installation Training Service.
Get more informationYes, we provide hands-on training at the location where the system is installed.
Yes, you can contact our technical support team even after the training is over.
Yes, we will review your requests for additional training as needed.
The scope varies depending on the size of the system. While basic training on how to use a single-screen setup is brief, the number of sessions increases for systems that involve multi-site content management and authorization.
Yes, requests for retraining can be accommodated. The handover document we provided also makes it easier for new staff to get up to speed with the system.
A handover document containing the equipment list, connection diagram, user information, and basic troubleshooting steps is being provided.
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Contact our team for corporate AV, digital signage or professional visualization solutions tailored to your needs.